If you’re looking to contact the team behind Australian Online Casinos, this page outlines the appropriate way to reach us.
We value reader feedback and aim to maintain accurate, current, and transparent information across the site. If you’ve identified outdated details, factual inconsistencies, or have questions about our published content, we encourage you to contact us directly.
General Enquiries
For all content-related questions or general communication, please email:
We monitor this inbox on a regular basis and respond to legitimate enquiries where appropriate.
Please be aware:
- We do not provide personal gambling advice.
- We do not mediate disputes between players and casinos.
- We do not intervene in payment or withdrawal matters.
If your enquiry relates to an individual casino account, bonus issue, verification delay, or transaction concern, you must contact the relevant casino operator through its official support channels.
Media & Commercial Enquiries
For press requests, partnership discussions, or commercial proposals, please contact:
To assist with routing your message efficiently, please include:
- Your organisation or company name
- The purpose of your enquiry
- Any relevant context or proposal details
Commercial emails sent to the general contact address may not receive a response.
What We Can Assist With
Australian Online Casinos is an independent informational platform. We can assist with:
- Feedback on reviews or comparison pages
- Suggested corrections or updates
- Clarification of our editorial methodology
- General questions about site content
Constructive feedback helps us maintain quality and accuracy.
What We Cannot Assist With
We are not affiliated with casino operations and do not manage player accounts.
We cannot assist with:
- Account access problems
- Payment disputes or delayed withdrawals
- Bonus eligibility or wagering disagreements
- KYC or verification issues
- Personalised gambling recommendations
All gambling activity occurs directly between players and operators. Any operational matters must be handled with the casino’s support team.
Response Time
We aim to respond to legitimate enquiries in a reasonable timeframe. However, response times may vary depending on message volume.
We reserve the right not to respond to:
- Spam or automated submissions
- Unsolicited promotional outreach
- Irrelevant or abusive correspondence